Shipping policy

Last updated: February 15, 2026

Thank you for shopping with OceanSkin.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates and Delivery Estimates

Shipping charges are calculated at checkout based on your location and the shipping method selected.

Estimated delivery times:

Australia: 2–8 business days  
International: 7–21 business days  

Delivery delays can occasionally occur due to carrier delays, customs, or peak periods.

Shipping Carrier

We use Australia Post and other trusted courier partners.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Stolen Packages

OceanSkin is not responsible for lost or stolen packages confirmed delivered by the shipping carrier.

If you experience an issue, please contact the carrier directly or email us at:

oceanskininfo@gmail.com

International Shipping

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Contact

For any shipping questions, contact:

oceanskininfo@gmail.com